Showing posts with label frustration. Show all posts
Showing posts with label frustration. Show all posts

Tuesday, April 21, 2009

Watery woes

You know how they say that as you get older, you just turn into your parents? Well I think it’s finally happened, and not quite in the way I expected.

My father had a deep loathing of problems with water. Of a household or environmental nature. He hated rain, refused to visit certain places on the grounds that they were ‘too bloody wet’, and at home any burst pipe or leaking window was always the source of immense trauma. Unfortunately, like a cat instinctively making a feline beeline for someone who’s allergic, it was as if water knew how much he hated it, and concocted ever crueller and more inventive ways of tormenting him. Like the time he and my mother looked after an elderly neighbour’s house one Christmas and ended up having to defrost a foot-thick block of ice off her water tank. Or when they drove me to university for the first time, staying away for the weekend, and came back to find our hall under three or four inches of water and the house with several thousand pounds’ worth of damage thanks to a toilet cistern which had cracked just before we left the house, and had been continually refilling for two days. The malice of water.

Well it’s a good job he never went to Shanghai. In Harbin our domestic difficulties mainly seemed to involve electrics. We had bulbs blowing and tripping not just one fuse but the entire flat; dodgy starters (or ‘cube things’ to give them their technical name as employed by Kevin!) on lights, and a meter which you had to pay for in advance. But ever since we got here it’s been one disaster after another, and every one of them has involved water in some capacity or other. I know I alluded to these before, but I feel compelled now to share the soggy and unpleasant details with you.

First of all there was the washing machine, which you’ll recall was broken when we moved in. It’s a knackered, old-fashioned washer-dryer contraption – one of those with a dial which turns through all the programmes – 1996 model, I was informed, and it belongs in the scrapyard. No washing machine is designed to last that long. I think 13 years in washing machine time is like dog years and it’s about 276 by our reckoning. The writing on the front has mostly worn off so that you can’t read which programme is which – although as it’s all in Chinese this is less of a problem for me than it could be. It rocks and shudders with alarming vigour when spinning and makes a noise like a small puppy being tortured and then run over by a juggernaut. In Harbin I had a lovely new one – purchased by us on the day we moved in – so it was always going to be a difficult adjustment, but I comforted myself with the thought that at least it isn’t a horrid toploader, which are still pretty much standard in China, and it’s indoors, unlike those in a couple of the apartments I looked round which had their washing machines on a balcony outside.

Anyway when we came to use it we found that the motor which turns the dial had given out, meaning the thing would wash, rinse or spin indefinitely unless you cranked the dial manually round to the next number. Grrr. How the previous tenants failed to notice this is beyond me. Either they must have thought this was how it was supposed to work, or else they never did any washing; probably the latter, if their other standards of domestic cleanliness are anything to go by – and I refer my readers to my last-but-one post to appreciate the level of squalour which would provoke ME to make such a statement.

So we got it fixed. Or rather the landlord’s pal, Mr Sun, got it fixed for us. New motor. All well and good.

Then one night last week, when Peter was in Harbin, I was (ironically) hanging out some washing when I heard a sound like water gushing. Knowing I hadn’t left any taps running, I ignored it, telling myself it must be ‘coming from upstairs’ even though I could tell fine well it was in our flat somewhere. Denial’s great, isn’t it? Sadly after half an hour, on my third check of the kitchen sink from which the sound seemed to be emanating, I was forced rudely out of denial by the large puddle in which I found myself standing. Opening the cupboard under the sink, I found a geyser coming from somewhere up at the top of the cold water pipe. Fortunately taps in China all seem to be fitted with their own individual stopcock so I didn’t have to go searching the place for a mains tap, or do without water until the following day or anything. But I did have to do an excessive amount of mopping, putting down of old newspapers, and making phone calls to Sherry, our new interpreter, to get Mr Sun to send out a plumber. Grrr again.

Anyway it turns out Mr Sun is a bit of a dab hand at the old plumbing himself. He came round and mended it personally the next day, producing from nowhere a length of new pipe, and a giant sealant gun with which he fixed the sink more securely in place, and he even cleaned gritty stuff out of the tap for me. All this was conducted with – on his part - facial expressions and gestures of contempt (for the cowboys who put it in, I hope, rather than for me), and on mine the exclamations of shock, gratitude and general female helplessness which, I’m pleased to be able to report, seem to work with tradesmen the world over.

All was quiet for a couple of days, until it was time for Washing Machine Revisited. I’d used it maybe five or six times since its repair, but clearly it was too much. Grrrrrr once more. This time the motor was turning, but the fan belt must have either slipped or snapped off, as I discovered it had completed the best part of a towels wash without the drum turning at all. Result: several sopping wet and not fully rinsed towels, which I had to hang up in the shower (where they acquired rust marks) to drip dry, and then put on the washing line on the balcony (where they acquired black marks from the pollution) to get wet again in the rain.

Ah, the rain. After 15 years in Scotland I should really be used to it, but it’s amazing how six months in Harbin’s dry inland climate can lull you into a place where the notion of water suddenly falling out of the sky is a surprise. I think I only saw actual rain twice in the whole time we were there, and snow no more than half a dozen times. Shanghai, on the other hand, is not only on the coast (like Edinburgh), but is in a sub-tropical zone. Which means that when it rains, it RAINS. Especially in spring.

It’s obviously such a big part of life here that they have a well-developed umbrella culture, with umbrella stands in offices and restaurants, and staff handing you specially-shaped plastic bags to put over your brolly when you enter shops. Why do they not do this in Scotland? Why? The Shanghaiers, particularly those riding bikes or scooters, all wear sensible waterproof ponchos which cover them and their vehicle almost entirely. (They also work for baby bumps!) Again, why don’t we do this back home? The denizens of Edinburgh seem to prefer to walk along with water dripping off their noses and all their clothes soaked through rather than risk looking uncool in a funny mac. But then I suppose looking uncool isn’t much of a consideration for Chinese people; let’s face it, with the poodle perms and bad shorts most of them are starting from what my doctor would call ‘a rather low base’ as it is.

Unfortunately, when we went out to the supermarket last Sunday, I had yet to acquire my bump-covering poncho, and had only a rather old and not-terribly-waterproof-any-more coat and a pair of even older, suede Converse trainers to put on. Peter had his Harbin outdoor coat with the ceramic beads, but ceramic beads ain’t much use against the kind of downpour we encountered. At least not when it takes 15 minutes to get a taxi to the shops, and about 40 minutes – in the dark and in absolute driving rain, soaked to the skin and carrying heavy food shopping, all of which got drenched and had to be dried out on the dining table – to get one home again.

The trouble was that people kept stealing our spot by dodging ahead of us and hopping into taxis which by rights should have been ours, due to our inability to hop anywhere on account of my bump and the shopping. Two men in unmarked cars did pull up and offer us lifts (in English) but we declined in case they were bilingual axe murderers or – more likely – just saw an opportunity to take us for a huge amount of money. By the time we got home we’d have won first prize at an international rat-drowning festival, and all the contents of my handbag –which was done up – were soggy, including my passport. Grrrrrrrrrr. And yuck, as well.

So today Mr Sun (whose name and general all-round helpfulness keep making me sing the Ace of Base song Dr Sun - ‘Give me Doctor Sun, he’s my man’) was due to come round to sort out some bills with us. We’d reported the broken washing machine and he’d arranged for someone to come and repair it at the same time, when Sherry would also be here to explain the problem if required. (He also said that if it broke again they’d just get us a new one, which was a bit of a result as that’s what I wanted in the first place anyway).

They were all supposed to be here between 5 and 6pm. Which is why when the doorbell rang at lunchtime I ignored it. Now I know at least one reader who will sympathise when I admit that I was in my jammies. If anyone else is shocked, then my excuse is that I’m pregnant and don’t sleep well at night (partly because the bed in Harbin was the size of a football pitch so we’re having some trouble getting used to a normal sized one again!), so I often tend to sleep in in the morning. Anyway, if it was the washing machine people, they were too early, and if it wasn’t, then it would be someone speaking Chinese at me about something unknown. So I thought they could just come back later. Which they did. Ten minutes later. And another ten minutes after that. And again after that, each time ringing the doorbell more insistently than the time before.

On the third attempt, they started to hammer on the door as well. By now it had reached the point where I couldn’t have opened the door even if I’d wanted to, as it would have been obvious that I’d been there all along. But when they actually started to rattle the door handle to see if the door was locked I decided I’d rather not open it, as whoever was outside was clearly a psychopath. This went on for a full fifteen minutes before Peter (whom I’d phoned in a state of some alarm!) came home and let the man – who had indeed come to fix the washing machine, four hours early – in.

And then, just to round it all off, while he was here, we noticed that window cleaners were shinning down the outside of the building on ropes, and had just about reached our floor when Peter saw water pouring in through the ceiling just inside one of the windows (fortunately the one in the utility room where there’s a drain in the floor and we keep a mop & bucket anyway). When Mr Sun finally came, we mentioned this with some concern. ‘Oh that’s ok’, came the reply. ‘That won’t happen again. They only wash the windows every two years.’

Dad, if they’ve got the internet up there and you’re reading this, if I ever laughed at you then I’m sorry. I understand now. I never thought I could hate the wet stuff so much.

Now, can I hear something dripping?

Saturday, April 18, 2009

Tokyo Girl

First of all, apologies. We’ve been home from Japan a week, but in between doctor’s appointments, a flood under our sink, and doing all our holiday laundry before the washing machine broke down again (which it did, last night) I don’t seem to have got around to blogging. I did manage to upload our holiday photos though, which hopefully many of you have seen by now – if not, I’ve put a link at the end of this post.

Anyway, we’re back. Peter is slowly getting used to Two-Home Syndrome – otherwise known as ‘Oh no, all my trousers appear to be in the wrong city’ – and I’m mostly sitting around knitting while waiting for men to come and fix things, and occasionally going out and getting incredibly frustrated with taxi drivers who have no idea where to go. I’m now refusing to leave the house until we can get a piece of paper which actually tells them where to get off the elevated road so that they don’t take me a mile past the house every time.

So, as it’s all quiet on the Shanghai front, here are ten facts you didn’t know about Japan.

1. They drive on the left. This was a surprise. I thought it was only the former British colonies who retained this (to the rest of the world) oddity. I can only assume they chose the left at random – as we must have done – at the time when such things came to be decided and formalised. When was that anyway? We just take it for granted, but it occurred to me that I have no idea how it came about. Who decided, and how? I imagine that it happened relatively late in the history of motoring, so if there’s anyone out there who can enlighten me, I’d be fascinated to know. Yes, I know, I’m a bit of a saddo.

2. The Japanese really are unbelievably polite. And they really do bow. A lot. In fact hotel staff don’t so much bow as scrape. Taxi drivers bow. Shop staff bow as you enter and again as you leave, all the while thanking you profusely even if all you’ve done is walk around, realise everything is ridiculously expensive, and walk out again (which was mostly what we did). Drivers bow to you from behind the wheel if you let them go. But more often than not they stop to let you cross. Together with the driving on the left it takes all the fun out of crossing the road.

3. And don’t even get me started on the queueing. Nobody pushes or shoves. They queue for the toilet. On subway platforms they queue in orderly lines at marked points to enter specific carriages. We got ordered to the back of a bus queue for pushing in – Chinese-style - with our luggage when we first arrived at the airport. I never thought I’d find a nation more anal about queues than the Brits, but there we are. It exists.

4. Everyone wears a suit and tie to work. Dark suits with almost exclusively plain white shirts for the guys, and often for the girls too, complete with clumpy black or navy court shoes of the kind favoured by the late Queen Mother. One or two of the younger guys had made a daring foray into subtly striped shirts, but I bet they were the trouble-makers who got passed over for promotion. Even taxi drivers (unless they’re in a chauffeur’s uniform) wear suits. Kids wear western-style school uniform, often with kilts. By contrast, the studenty, arty types could be seen sporting the most bizarre of attire, ranging as far as a pink crinoline with pink bobby-socks and a straw hat (I kid you not). And every girl under 30 – and most of the boys too – had dyed hair cut into a hyper-trendy style. Hairdressers abounded, seemingly on every corner, to cater for this necessity.

Contrast this, if you will, with Chinese fashion style, which goes something like this. Business attire for men: a black jumper with a zip at the neck, probably with jeans or maybe tracksuit bottoms. For the more senior/modern businessman, possibly a suit, but never a tie. For women of all ages: anything goes. Denim or leather shorts are popular, often with thigh-high boots. School uniforms are generally turquoise shellsuits. Hair is stuck in an 80s timewarp, with the bouffant and the poodle perm being the hairstyles de choix for males and females respectively. What a difference a few hundred miles and half a century of open government makes.

I must say a final word about the dogs. Like the Chinese, they like 'em small, but where the Chinese dog of choice is the chihuahua - the tinier the better - for the Japanese it’s the long-haired dachsund. Preferably dressed up in a silly outfit. Who knows why.

5. Nobody says ‘Konnichiwa’ or ‘Sayonara’, any more than people in Britain say ‘Good afternoon; how do you do?’, to the confusion of EFL students the world over. I didn’t catch what they were saying in greeting, but for Goodbye they generally either just thank you (if they’re in the service industry and you’re a customer), or amongst themselves they often say ‘Bye-bye’ in English. The Chinese do this too. I can only guess it’s acquired some kind of sophisticated cachet, like the British saying ‘Ciao’ to each other. I should like to point out, by the way, that I have never said ‘Ciao’. But I did get to use one of the two phrases I know in Japanese – ‘Arigato gozaimasu’, which means ‘Thank you very much’, a great deal. Strangely, I didn’t get to use the other. It’s ‘Niwa de e o kaite iru hito wa ripa na ekaki desu’, which means ‘The man painting a picture in the garden is a splendid artist’. Don’t ask.

6. Japan is a great place to be pregnant. All the subway trains had seats specially designated for those with bad legs or bumps, and everyone is so well trained in excessive politeness that even teenagers leapt back to allow me to sit down the minute they saw me. In China, nobody gives a sh**. It did get us into the ‘Special Lane’ at immigration at Shanghai airport – thus bypassing a queue of several hundred other foreigners last Sunday – but only after I asked and they’d just let someone less pregnant than me go through, and so could hardly refuse.

7. It’s also a great place to have diarrhoea. Yes, once again my constitution – ox-like in the face of Chinese supermarkets of dubious cleanliness and occasionally unidentifiable items served in Chinese restaurants – failed me on arrival in a supposedly ‘westernised’ country where you can actually drink the tap water, and I got a case of Delhi Belly. Or let’s call it Tokyo Tum. Anyway, if I had to pick a country to have the trots, I’d pick Japan on account of the toilets, nearly all of which have a built-in bidet with adjustable spray. Some even have a ‘back or front wash’ option. They also have heated seats, doors that lock, and somewhere to put your handbag – and even, in many cases, your baby, in a special ‘baby rest’ on the wall.

The one unfortunate exception was the public toilet in a park which was the scene of one of my more dramatic diarrhoea episodes. I’ll spare you the details, but suffice to say this was NOT one of the modern, all-dancing, all-spraying Japanese toilets, but was a Chinese-style one.

Now this is where I have to confess, dear readers, that I’ve been protecting you a bit up until now from the unpalatable reality that is Chinese public toilets. But I think you’re ready. Not that I wish to deter any of our potential visitors, but the Chinese have squat toilets. That’s holes in the ground, with a sort of horizontal urinal built into the tiles. For women. You find these everywhere except in private homes, 5-star hotels aimed at westerners, and some – but by no means all – restaurants. Even offices, mega-posh shopping malls, and the western fast-food chains can’t be relied upon to provide proper toilets. You’re generally ok in Starbucks and Pizza Hut, but not Macdonald’s or KFC (er, not that we frequent these places much, honest!).

I’ve yet to fathom out exactly how one’s supposed to use them without getting wee all over your clothes and shoes – and that’s even without a baby bump. Also there’s nowhere to put your bag except in a puddle, the doors don’t lock (or are deliberately left unlocked by people using the toilet so that it’s easy to walk in on a lady in a compromising position), and there’s generally no paper, at least not in the individual cubicles. If you do use paper, you’re not supposed to flush it down the toilet but to put it into a bin instead, along with everyone else’s. As you can imagine, it gets a bit stinky. They tell you the reason is because of poor plumbing, but really it’s because they spread human excrement on the fields as fertiliser and don’t want paper mixed in with it. Which probably also explains why they discourage the use of tampons.

Ok, I’ll stop now. Forget I spoke. Go to Japan and get your bum washed instead.

8. Kyoto has a large expat community. We discovered this when we went to an Irish bar and on the first night were one of three English couples there (the only customers apart from an Irish chap), and on the second night accidentally found ourselves at a wake attended by a large number of middle-aged, bohemian Americans who had all clearly lived there for years. Kyoto is also overrun with tourists of all nationalities, at least during sakura (cherry blossom) season. What’s more, it’s very hilly and April is surprisingly hot. If you’re going, I’d recommend an out of season visit. And not being 6 months pregnant if you actually want to see anything, as all the pretty temples etc are up large flights of steps at the top of steep hills. I lost count of the number of times I sat on a wall to recover while Peter went off and took photos of the thing we were meant to be looking at, so that I could see it later.

9. Despite the above, outside of the tourist industry it’s rarer to find English speakers in Japan than it is in China, where they’ve obviously been teaching English in primary schools for 20 years so that many young people can speak at least some, even if most won’t admit it out of shyness. In Japan, it’s more common to find English speakers among the older generation, but even those are few and far between. Most restaurants – including those purporting to serve western food – have monolingual Japanese menus. Chinese menus (in Shanghai and Harbin anyway) often have English and nearly always have pictures. So eating out in Japan can be a challenge. Restaurant staff, however, seemed mystified as to why we kept walking away.

10. In spite of the down sides, Japan is quite simply fab – and not just when compared to China. It’s super-clean, super-fast and yet remarkably laid back. We found a brilliant quarter of Tokyo awash with vintage clothes shops, which was seventh heaven for me as they don’t have such things in China – well, I suppose there’s not much of a market for vintage Mao suits – yet! The bullet train is great, as is the view of Mount Fuji which you get when travelling on it from Tokyo to Kyoto. And the cherry blossom is truly spectacular. Take a look.

Arigato gozaimasu. Sayonara and Bye-bye for now!

Sunday, March 29, 2009

Knowledge, and the lack thereof

“TAXI !!”

How often have you shouted that word, or even silently raised your arm on a busy street, secure in the belief that once ensconced in that vehicle you need have no further worries and will be able to switch off for a short while, as you are conveyed efficiently to your destination? You won’t get lost. You won’t be asked any difficult questions regarding the location of or route to wherever you’re going. After all, taxi drivers know everything, right?

Edinburgh taxi drivers do. In fifteen years there I was only ever taken to the wrong place once, and that was forgivable as a lot of the streets do have very similar names. Minicab drivers in York and Southampton seem to have a pretty good grasp of things too, despite having those cities’ tortuous one-way systems to contend with. And in London, of course, all cabbies have The Knowledge.

For my non-British readers, this is a test - allegedly requiring years of study - which anyone wishing to become a black-cab driver in London must pass, and which basically involves learning the name and location of every street and landmark in the UK capital. It’s a BIG place, so the taxi drivers rightly pride themselves on this achievement – particularly as I imagine they must have to keep their ‘Knowledge’ continually updated to keep pace with changes, which is no mean feat these days.

If you’ll permit me an indulgent aside for a moment, anyone who doubts that such an encyclopedic knowledge of a giant mega-city is possible should have met my late father. He wasn’t a cab driver, but I’m sure The Knowledge would have been a breeze for him. He was born and raised in south-east London, and later worked for one of the major publishing houses as their Central London rep for many years between the 1950s and 1970s. He was extremely good at it, and as a result was on first name terms with every bookshop owner, manager or chief buyer in London, which was a great many.

A bi-product of this was that he knew the place like the proverbial back of his hand. When my friends and I started going up to London on our own as teenagers, if any of us wanted to find a specific address, no matter what the area, I had only to ask my Dad and after a minute or two’s consideration he would not only able to advise the traveller as to the quickest route by Tube, but would also draw – freehand and without recourse to reference books – a detailed and amazingly accurate pictorial map of the route on foot from station to destination, showing every turning and landmark - sometimes down to the last tree or lamp-post - with estimated distances or walking times between each.

As a result I was able to travel freely alone around London from the age of about 14 with no fear of getting lost. I’d never heard of an A to Z – my Dad’s maps were all I ever needed. I wish I’d kept some of them as they were works of art, of which he was justly proud. On one’s return home he would enquire with just a hint of a smug smile, ‘So did you find it all right?’, to which one was required to respond with glory heaped upon The Map.

The only time they were ever wrong was when some new development had occurred without his knowledge - something which, it has to be said, he always took very badly. He seemed to expect to be kept informed of all changes, however minor, to the London landscape; indeed, it’s quite possible he half expected them to be run past him first. Any alteration to his beloved native city was truly a monstrous carbuncle. During my student years he occasionally came to collect me by car from King’s Cross when I came home for the holidays, and the installation of any new roundabout or one-way system not only confused and perturbed him but also, you could tell, wounded him deeply. If I or my mother had gone to London armed with one of his maps and dared to remark casually on our return, ‘Yes, thanks, I found the place no problem, the map was great, but incidentally did you know that place you said was a bank is actually now a McDonald’s? And where you said there’d be a big tree on the corner it looked as though they’d chopped it down recently,’ all hell would break loose.

First would come a detailed interrogation to make sure that we weren’t mistaken, or making it up just to annoy him, and that we really had followed his instructions to the letter and hadn’t accidentally – or perhaps wilfully – taken a wrong turning. When at length he was satisfied that we were not either lying or congenitally stupid, the grieving process would begin.

‘McDonald’s?!’ he’d cry, in anguish. ‘What is the world coming to? Been there for years, that bank had. McDonald’s? Christ Almighty,’ and so on in this vein for some time. Or, ‘What, that lovely old tree? Gone? I can’t believe it. Lovely, it was, that tree. Chopped it down? Dear oh dear oh dear. Christ Almighty,’ and at this point would become too choked to continue and wouldn’t speak for the rest of the evening. In the end I gave up telling him. It was less painful for everyone that way.

Knowledge, you see. A powerful tool. Unless, that is, you’re a Chinese taxi driver.

Boss was heard to remark the other week that the only qualification for becoming a cab driver in Shanghai seems to be the ability to drive. To be frank, I would question even that one, but one criterion that certainly isn’t deemed necessary is knowing where anything is.

None of the taxi drivers speak English, so if you don’t speak Chinese the only way to get anywhere is to have your destination written down in Chinese characters and show this to the driver on entering the vehicle. The drill is always the same. They take your piece of paper, peer at it, slowly turn it over and read whatever’s on the back (whether this is the same thing, a different address entirely, or simply your shopping list in English), then with some encouragement from you turn it back to the correct side and read it carefully again, generally while shaking their head and muttering. They may turn to you and ask you a question. When you respond with a shrug, or a wave in the general direction in which you need to go, they mutter some more, throw your piece of paper onto the dashboard and set off, still muttering, which is disconcerting when you can recognise the word for ‘where?’ cropping up repeatedly.

One driver this week did the whole pantomime with my little address note and then turned to me and asked in Chinese which I understood perfectly, ‘Where’s that then?’. And this wasn’t some obscure side-street; our new apartment’s address is on one of Shanghai’s major thoroughfares. It’s like a London cabbie asking you where, say, Charing Cross Road is, or an Edinburgh one struggling to find Leith Walk. What did he want me to say – ‘It’s in Shanghai’, perhaps?

Once mobile, they may start off by going in completely the opposite direction, or take a wildly wrong turning anywhere en route, so you need to have your wits about you and be prepared to shout ‘No, no!’ and gesture frantically – assuming, of course, you know where the place is yourself, because if you don’t, you’re frankly buggered. The only recourse in that instance is to phone someone at your destination, explain your plight, hand the phone to the driver and get them to dictate directions in Chinese. Thank goodness for modern technology.

When they eventually get near – or what they think might be near – to where you want to go, they will slow down and proceed in a very irritating stop-start manner for a mile or so while consulting your paper every few yards. They do this even if you know you’re not there yet and keep shouting at them to go on. Just as they approach the correct place, they will put their foot down and you have to scream at them again to stop, which they will then do, even if this means screeching to a halt in the middle of a dual carriageway and doing a U-turn across several lanes of oncoming traffic.

It’s not just in Shanghai that this goes on. In Harbin, our taxi usage is mostly confined to bringing the shopping home from the supermarket, which is less than a mile away. We have our address, in Chinese, in a text message which we show to the drivers. But not one of them knows where the street is, so Peter always has to sit in the passenger seat and point left and right. In Beijing the other week, Peter was on his way to a meeting and had his cabbie actually lean out of the window while driving along and shout across to a fellow taxi driver driving alongside for directions. Ever heard of sat-nav, guys??

Maybe the trouble is that finding out where places are would involve getting a straight answer out of people, something which you’ll have gathered by now is next to impossible here. The lost taxi-driver in Beijing was only part of Peter’s woes in his attempts to get to this meeting. First of all he had tried to get the hotel reception to give him a phone number for a taxi company so that he could call a taxi to get back after the meeting, as it was out of town. The girl he asked looked a bit perplexed and went into the back office to consult with her colleagues. After a while she reappeared.

‘We will call you taxi,’ she said.

Peter explained that yes, that was fine for getting there, but how would he get back? After several repetitions of this cycle, the duty manager got on the case and offered to find a driver and negotiate with him to wait while Peter had his meeting. Clearly the concept of phoning in advance for a taxi was unheard of – indeed, as the taxis have no radios it’s hard to see how this could work. They sent a lad from the hotel into the street to flag down a taxi. Two stopped at once, only avoiding crashing into each other by one of them knocking down a cyclist, who got up and started shouting at the driver and kicking his bumper, thereby allowing the other driver to win Peter’s fare.

It was this man - who apparently resembled a hippopotamus with exceptionally large, hairy, warty ears - who had to ask other drivers for assistance en route, until Peter eventually phoned the person he was going to meet and did the hand-the-phone-to-driver thing – which in view of the warty ears was pretty brave.

On arrival at his destination, Peter disembarked and retrieving (and wiping) his phone, said to his associate, ‘Right, I’m here now. I’m at the main entrance. Where’s your office?’

‘Ah’, says associate. ‘Go out of the main door and we are round the back.’

‘Left or right?’ asks Peter.

‘We are in a building that is not yellow.’

‘Yes but do I go left or right?’

‘It is a low building.’

Giving up, he picked a direction at random, walked for a little while and then phoned again. ‘Ok, I’m standing looking at a big tower thing.’

‘Ah, you have gone too far. Go back.’

He returns to the main entrance. ‘Now I’ve gone back to where I was before.’

‘I did not see you! Look for the building that is not yellow.’

And so, having asked the guy please to come out and find him, he tried again, and on the second attempt discovered that in actual fact when he got to the tower he hadn’t gone far enough.

People say the Chinese will one day rule the world. If knowledge really is power, I don’t think we’ve got too much to worry about. Rule the world? They’d have to find it first.

Thursday, March 19, 2009

Meltdown

Temperatures in Harbin on Tuesday hit a giddy 9 degrees centigrade. The result of this was that within 24 hours every trace of snow and ice had vanished from the roads and pavements, which were suddenly damp and visible for the first time in months. There was still plenty of snow around, mainly in huge blackened piles where efficient security guards (such as the ones in the building across the street from us - ours aren't quite as on the ball, though they do their best) have repeatedly piled it over the last few months, so that it now stands about four feet high all around the edges of the courtyard. There was also snow on the grassy areas, but the odd tuft of (brownish) green was even beginning to poke through there, along with a few forgotten leeks, of course.

For the whole of the last couple of weeks, with the thermometer see-sawing either side of the zero mark, things have been gradually turning to mush. I stepped on one unavoidable sheet of ice the other day, only to find it was the thin skin on a puddle and I was almost up to my ankles in dirty water. The icy pavements used not to be a hazard to walk on: the surface of the ice being quite dry, there was none of the slipperiness we generally associate with ice. All this has changed though, making walking and driving a bit more of a gingersome exercise, though fortunately there were ice-free patches in between.

But by Tuesday, like I said, suddenly we were - for all practical purposes - ice-free. People were walking about in ordinary jackets rather than huge fur coats, the sun was shining, and there was an audible dripping sound. I remembered that last year, when we were considering moving to Harbin, we used to keep a watch on the BBC Weather site to see the temperature here each week. After three months of minus 20, suddenly one week in March it was minus 10, then zero, then plus 10, in a matter of a couple of weeks. Finally, I thought, that moment has arrived once again. Yippee!

But then yesterday it snowed. And snowed. And snowed and snowed and snowed. For about seven hours. Stephen Fry may tell us that it's a myth that it can be 'too cold to snow', but I think what he probably means (and these guys seem to agree with me) is that it's possible for it to be too dry to snow. This would explain why the majority of the snowfall we've had since arriving in this neo-Siberian outpost has been in November and March - the transitional seasons which tend to be wetter than winter proper. At least that's my theory and I'm sticking to it. Whatever the case, they closed Harbin airport for several hours yesterday. Just as Peter was trying to fly back from Beijing (whither he was whisked once again not four days after returning via there from the UK!). You'd think Harbin, of all places, would have worked out a way of keeping airports open in bad weather by now, but it seems not. So he and Boss were stranded in Beijing for four hours, finally arriving home at 1am. More meltdown.

Which is what my life feels like at the moment. This has been a week of relentless stress regarding our new flat in Shanghai. God I hate China sometimes. You can't get a straight answer out of anybody. Ask them a question and they'll just fob you off or even blatantly lie through their teeth to tell you what you want to hear, hoping you won't pursue the matter. Then if you do, they'll deny all knowledge of the conversation. Anything which avoids them having to actually DO something. This makes me want to SCREAM!!!!!

An example: one of the items on our carefully compiled list of 'must-have' requirements for our new apartment was that we wanted broadband internet. I need to blog!! Oh, and Peter occasionally needs to work from home but that's obviously far less important! So, when I went to look round some apartments the other week, this was more or less the FIRST question I asked in every place I went into. There were 6 in total, and the answers went something like this.

Apt 1: 'No, you will have to instal it yourselves. It's very inconvenient.'
Apts 2 & 3: 'We don't know. We can find out. Don't worry.'
Apts 4 [the one we're ha ha supposedly moving into this weekend] and 5: (Slightly irritatedly) 'We can ask the landlord to instal it if you want it. It won't be a problem. Don't worry.'
Apt 6: 'It's included!' (Yippee - except that the apartment in question had a bathroom the size of a postage stamp, and so was no good).

In other words, the person we gave the list to had made no effort to check in advance whether any of these apartments actually had this 'must-have requirement'. Having decided on a place nonetheless, we then had a friend in Shanghai undertake negotiations for us with the landlord's agent, regarding length of lease and so on. In our email to her we specifically mentioned getting the internet connected as a pre-requisite. She specifically didn't mention anything about it in her reply, so assuming all was well, we went ahead and got the contract signed and paid a deposit plus three months' rent up front, which is what you have to do in the face of constant threats that they'll give the place to someone else if you don't.

So this week, with the contract due to start on Saturday, we send a list to the Shanghai office of minor things we want sorted out and finalised before we move in. One of which was 'get the internet connected please'.

'The agent says you never mentioned the internet', comes back the reply.

WHAT????!!!! I seem to have mentioned NOTHING ELSE. Anyway, we're mentioning it NOW, so please do it. What's the problem? Yet this was on Monday, and as yet we've received no answer as to whether this apartment for which we have paid and which we're committed to moving into will have any form of internet connection. Despite, I repeat, this being a bloody MUST-HAVE requirement.

Oh, and as if that weren't enough, it turns out that the giant great satellite dish attached to the balcony (also one of the big draws of this apartment after 6 months of CCTV9 !) 'doesn't work'. Er, why not? Why's it there then? Should the landlords not ensure that things are working before putting the place up for rent? What else will turn out not to be working when we arrive?

And all they keep saying is 'Don't worry. It will be OK.'

AARRRGGHHHHH !!!!!! I'm in meltdown.

Sunday, March 15, 2009

A moving story

So plans are underway for our impending move to Shanghai. There are various good reasons for this, the main one being that I refuse to give birth in Harbin where hospital provision is somewhat basic and monolingual Chinese, and I won’t be allowed to fly after the end of April-ish, so to attend a hospital in Shanghai I need to be living there. Once the baby’s born in July I will be free to travel, but the baby needs a passport before it’s allowed on a plane, and a visa before it’s officially allowed to live in China – a bit of a joke when you consider it’ll never have been anywhere else – and I’d like it to have had a few vaccinations before I take it on a Chinese flight. So we reckoned about 6 months in Shanghai was the minimum, and might be fun anyway.

We’re quite attached to the hotel which we always stay in when we go there, despite an entertainingly patchy room service which frequently results in breakfast turning up inconveniently late or early and almost always with the wrong cutlery (ever tried eating cornflakes with a knife and fork?). But six months in such a place would not only be horrifically expensive but would drive us (me) insane, not to mention the unfortunate other guests who had to live next door to our screaming newborn (!), so we’ve been forced to find what we have to keep remembering to call an ‘apartment’ to move into.

When I say ‘move’, it’s not so much a move as an ultra-decadent bid to have not one but two homes in China (as well as one in the UK, of course), due to the fact that a) Peter’s job – though do-able from Shanghai – is really based in Harbin and will require him to be here at least two days a week, b) we can’t quite bear to commit ourselves to either leaving our Harbin flat or to leaving Shanghai when the essential period is over, and c) unknown to us, a two-year lease had been signed on the Harbin flat - sorry, apartment. So we did the maths and worked out we could just afford to keep two places going for six months, without having to resort to the elaborate subletting plan proposed by Boss but which, we were told in no uncertain terms by Kevin, our Harbin landlords Would Not Like.

That was the easy bit.

Now, anyone reading this who’s known me for a long time will have an idea of my record on house moves. For the rest of you, you could say it’s, well, What I Do. Some people throw themselves into their careers; some excel at sport; others collect stamps. I move house. I think at the last count it was 22 times, four of which occurred before the age of seven and the remainder after the age of 18. One friend always used to joke that she needed a separate address book just for me. The total could possibly be more, depending on what exactly you classify as a move. For example, if I moved from one part of a student hall of residence to another (about 6 times, I think), does that count? Or if I stayed with parents or friends while in transit from one home to another (at least twice)?

Whatever the case, you’d think by now I’d find the whole thing a breeze. Truthfully, I used to enjoy it. Revel, almost. But as time goes on, to my intense surprise I’m finding the experience increasingly stressful – something which I think has less to do with my age and more to do with the fact that I seem subconsciously to find it necessary to make each move more difficult for myself than the last. I feel as though I’m trapped in a giant computer game called House Move 3 or something, progressing to a higher and higher level each time.

I’ve moved into houses, flats, bungalows, lodgings and hotel rooms. I’ve moved out of basements into third floor flats and vice versa. I’ve squeezed the contents of an entire flat into a room the size of a cupboard. I’ve moved to new towns – and even a new country – with no idea where I was going to live, and I’ve turned up at a new home I’d just bought to find that due to a hugely complicated mix-up, my key wouldn’t work and I had to find a locksmith and persuade him that I did live there, honest.

I’ve transported my belongings by car, van, train, plane, ferry, fleet of taxis and on foot, trundling them to a new place a few streets away in a supermarket trolley. I’ve moved in blistering heat and torrential rain (the latter several times – although snow will, I think, be a first). I’ve scarcely ever called upon the services of removers, relying generally on family, friends, grudging colleagues, a grumpy ‘man with a van’ driver who didn’t stop complaining because I hadn’t managed to drum up any other helpers and it ‘wasn’t part of his job to carry boxes’, and a friend who attempted to drive a van from York to Edinburgh without bothering to look at a map first, and took us via Redcar.

I’ve moved from Devon to Cornwall, Cornwall to Bristol, Bristol to London/Kent, Kent to York, York back to Kent again (and several repeats of this cycle while I was a student), then to France for a year, then back to York, then to the Shetland Islands for a brief spell, then from York to Edinburgh where I managed to stay put for a bit, then to Southampton (via Kent), then lived half in Southampton and half in Edinburgh before moving back to Edinburgh properly, and then finally to China. I must have covered more miles than Marco Polo.

I’ve done moves which involved getting things from four locations into one and vice versa. I hardly possess an item that hasn’t been in storage at some point, either containerised or in an obliging mother or friend’s loft for several years. I’ve carried collections of suitcases totalling considerably more than my own body weight on trains up and down the East Coast main line hundreds of times. I’ve organised a complicated logistical exercise which involved driving my things from Edinburgh to York by van and then transferring them to my mother’s car which took them on to Kent. I’ve travelled by train from north to south and back with plants, a large hi-fi system, and even a cat in a wicker basket.

I’ve moved in with total strangers, made friends, lost friends, gained and lost lovers and made enemies. My flatmates have been male, female, straight, gay, young (the youngest being a baby of 4 months) or not-so-young, rich, poor, tidy, untidy, employed, unemployed, lovely, tolerable, and unbearable. I’ve lived with English, Scots, Irish, Spaniards (lots and lots of Spaniards), Danes, New Zealanders, and even a one-legged Welsh-speaking Glaswegian called Davy Jones (seriously).

I’ve moved into a place where the previous occupant’s toenail clippings were still embedded in my bedroom carpet – and there was no hoover. I've lived with a girl who kept the toilet roll in a locked cupboard, and with a Tory lawyer with whom I bickered from Day One. There have been insomniacs, people who managed to sleep through deafening music at 3am, people on odd diets and followers of curious religions. I’ve argued ferociously over heating, bills, and whose turn it was to buy or clean things, and had a lovely Spanish flatmate who used to sell me a few of her cool customised clothes every time the phone bill came in, and I fell for it every time. I even lived by myself for a few years and loved it.

And in all of this I’ve only managed to lose one box of books, and have acquired various useful items, a couple of best friends, and a wealth of life experience quite possibly unparallelled among those I know, and for which I shall be eternally grateful. And now I’m married and I love that too. Better than anything.

But I truly thought I’d reached the highest level of House Move 3 with our move to China. We had to sort our extensive collection of possessions (and believe me, the whole thing gets SO much more complicated once another person’s things are thrown into the equation, particularly when that person is a worse hoarder than I am!) into what we would take with us, what we would ship out for later, what we’d leave behind for our tenant, what we’d throw out and what we’d put into storage. We had piles for each category around the flat, which wasn’t easy as we were short of space to begin with. Things got transferred from one pile to another and back again. My problems with getting someone to transport them to China I’ve documented previously. So let’s just say that it was extremely stressful, and once we’d found somewhere to live in Harbin and our things had arrived, the one thing I DID NOT want to do was move again until we had to go home.

You’ll have gathered that my pregnancy was, if not exactly unplanned, then certainly unexpected, and so I find myself now with no alternative but to uncover some sort of hidden bonus feature on House Move 3 where you can have two homes in China simultaneously, which sounds good but involves new challenges not previously encountered in the main game. These include:

One - Trying to find a suitable apartment in a city a thousand miles away a month or two before you want to move in, in a country where everything is done at the last minute and any properties you look round are always available NOW and the concept of holding it for you is an alien one.

Two - Compiling a list of our requirements to give to a Chinese speaker in the office (so that she could make a shortlist of apartments for us to see), carefully divided into ‘must-haves’ and ‘nice to haves’, only for her to ignore most of the items on the list and send us to lots of quite unsuitable places which maybe filled one or two of the criteria.

Three - Trying to negotiate a lease of unorthodox length (which has turned out to be 8 months in practice) when the landlords just want to make as much money out of westerners as they possibly can.

Four - Getting people in the office to take some initiative when it comes to paying deposits, signing contracts and so forth, when they’re terrified to do anything without explicit instructions from you in words of one syllable, lest they get it wrong somehow and thus lose face.

Five - Sorting all our stuff AGAIN into what to take and what to leave in Harbin, complicated by the fact that Peter will spend several days a week here, and by the fact that I’ll be forbidden from flying so won’t be able to come back for things myself, so I’ll have to be able to tell him the exact location of anything I want brought down.

AND by the fact that Chinese landlords don’t provide bedding or kitchen equipment in their apartments so that we had to buy everything from scratch when we moved in here, and will now have to either take half of all this stuff with us, or else buy everything (including kettle, vacuum cleaner, pillows, plates, pans, etc) all over again. Which of course means we’ll have two of everything when we come back. Three, if you count all the stuff back home. I’m trying to learn to breathe deeply and not raise my blood pressure too much!

I’m so looking forward to the release of House Move 4. That’s where you have to do everything I’ve described above - WITH A BABY.

Sunday, March 1, 2009

International events

So, the 24th Winter Universiade has been and gone. The closing ceremony – a pile of boring speeches and lots of people in white floating around, mainly - was last night. We couldn’t get to Pizza Hut because of it! It’s an outrage.

Anyway, as promised to myself I went to one event last Sunday, namely some figure skating (ice dance original dance and pairs free skating to be precise). A bit girly, I’m afraid, and not my first choice as I prefer more exciting events like short-track speed skating or that thing with the tea-tray that I mentioned before, but needs must when you’re short of time and Chinese language skills and the pavements are all covered in ice and snow. Still, apart from an office outing to the races I’d never been to a live sporting event before, so I reckoned it would be an experience.

It was.

You know how I told you Harbin was hoping to bid for the 2014 Winter Olympics? It turns out I was wrong and that should have been 2018. Well, sorry to break it to you, my dear Harbiner friends, but maybe you should make it, like, 2068? Perhaps that would give you enough time to work out what’s actually involved in hosting an international event.

The key word here is ‘international’. Now I’m the first to admit I’ve been lazier than a narcoleptic sloth when it comes to making any attempt to learn Chinese. In fact I’ve made none. I can say more or less the same things now as I could 6 months ago, namely ‘Hello’, ‘Goodbye’, ‘Thank you’, ‘Receipt please’ (very important!), ‘Here’ (to taxi drivers), ‘Where is it?’ (not anything specific, so not that helpful really), and occasionally if I really put my mind to it I can manage ‘I don’t understand’, which we’ve proved is more useful than Peter’s ‘I don’t speak Chinese’ said in perfect Chinese, because they never believe him! This is entirely my own fault. I know this.

But you’d think, wouldn’t you, that if you’ve got several thousand foreign athletes and their entourages coming to your city, and you’re therefore expecting some foreign spectators, and you’ve gone to the trouble of creating an English version of the website for the event, that there might have been some attempt to make the thing accessible to non-Chinese speakers? I’m thinking along the lines of maybe some signage in English? English-speaking volunteers to assist the confused, à la Beijing Olympics, that sort of thing?

No.

And you’d probably imagine that if said English website appears to have a booking facility on it - albeit one without any means of payment, but that’s understandable in a cash-based economy where few people use credit cards – that you would maybe inform the ticket office that people might be turning up with order numbers taken from this website, expecting to collect pre-booked tickets, as promised.

No.

And you might even, in a radical move, make the location of said ticket office prominent, or at the very least let your staff operating in other parts of the venue nearby know where it is, in case anyone asks. And make sure these staff speak English, in case ditto.

No.

And indeed make the entrance to the venue itself obvious. And have concession stands selling food (western as well as Chinese, maybe – you know, just hot-dogs or something, I’m not asking for the moon here). And a well-signposted – no, let’s say several well-signposted – souvenir shops or stalls, with English-speaking staff. Oh and have English-speaking staff in the ticket office, just in case the non-Chinese-speaking would-be spectators should ever stumble across it.

No, no, no and no.

Here’s how it went.

I go on the website and book a ticket (so I think), at the end of which transaction it gives me an order number. We’ve never got around to buying a printer for the house here so I write the order number down on a piece of paper. I am told to bring this order number, and my passport, to the ticket office at the International Conference Centre to collect my ticket. I had planned to do this in advance of the actual event, but as the skating was to take place at the same venue, and as Peter pointed out that the Chinese don’t expect to plan anything in advance, I was persuaded to wait until the day of the competition itself before venturing forth.

So last Sunday afternoon I duly tramp through the snow to the place where the Conference Centre is (next to our supermarket), only to realise I don’t actually know where the entrance is. I search for signs either to the event or to the ticket office. There are none, but some red LCD lettering above a couple of doors indicates that the adjoining hotel is indeed something to do with the Winter Universiade. Avoiding the one which appears to be for delegates only, I approach the other door. This is blocked by several security guards, none of whom appear to be older than 14 as is the norm here, larking around in the doorway. On seeing me, they look at each other and after a moment’s whispering they laughingly push forward the only one who can speak any English. (This is also quite a common reaction we get.)

‘May I help you?’ he says haltingly.

‘Yes’, I reply. ‘Could you tell me where the ticket office is please?’

‘Ticket office…’ he repeats wonderingly. He thinks a moment, then points towards the ‘delegates’ door. ‘This way please’.

‘Here?’ I reply in some scepticism, but he seems adamant, so off I go.

It only takes a second to work out I’m in the wrong place. There’s a red carpet, security screening, a desk with information packs, uniformed attendants with security passes around their necks. This is clearly not the place for Joe Public.

One chap springs forward and says in apparently fluent English, ‘Good afternoon madam. May I check your card please?’, indicating his security pass.

‘No, I’m sorry,’ I say. ‘I don’t have a card. I just want to pick up a ticket. Could you please tell me where to go?’

‘Ticket….’, he repeats, just as wonderingly as the first chap. He looks around helplessly for a minute, then urgently beckons a colleague across. This chap really does speak a little English, so I try again.

‘Ah,’ says Chap 2. ‘You go out of this door and you turn, ah, right? Yes, right. You will see hotel called the Hua Ha Hotel’ (turns to friend) ‘Hua Ha Hotel?’ (Friend shrugs). He continues, ‘You can collect ticket here’.

There is now only about 10 minutes to go before the skating starts. I repeat these instructions and thank him. Retracing my steps past the first door, I go round the corner and come upon an obscure and unlikely-looking door, with a very small, indistinct and ambiguous sign which could possibly be interpreted as meaning one can purchase tickets inside. The door is virtually impossible to open but I fight my way in.

Now maybe I’ve been spoilt by living in Edinburgh, but when I’m told to go to a box office to collect a ticket booked online, I imagine something like the Edinburgh Festival Fringe Box Office. A long but patient roped-off queue; banks of computers manned by hyper-efficient staff calling ‘Next’ and turning over thousands of customers in an hour by printing off tickets in batches thanks to their state-of-the-art computer system.

Guess what? No.

This ticket office turns out to be one tiny, dingy room with one tiny, dingy computer, manned by one harassed girl and a bloke who looks like he doesn’t work there but has just dropped by to chat to his pal and is watching with interest while she does her job, and occasionally trying to help despite not having a clue what he’s doing (another common set-up in Chinese shops). A group of excited Chinese are gathered around Girl with Computer, one man waving a bunch of tickets and all shouting.

I hang back and attempt to wait while they resolve their dispute, but after a minute or two, Girl with Computer’s Helpful Friend spots me and beckons me forward. I present my order number. He stares at it in some perplexity.

After a while, the excitement of there being a westerner in the shop distracts the shouting group from whatever other excitement had been preoccupying them, and the hubbub dies down. Helpful Friend shows my paper to Girl. She grabs it with both hands and stares at it. She starts to follow the numbers with her finger, muttering under her breath and shaking her head in utter incomprehension as though I had given her a scroll in ancient Aramaic. I attempt to explain. She asks me something. Not knowing what else to do, I present my passport as instructed by the website. She checks this with a little more confidence, thanks me and hands it back. Having thus, apparently, concluded our business, she returns her attention to the shouters. We have reached an impasse.

After a couple of minutes, seeing I am still waiting, Helpful Friend tries again to decipher my paper but is hampered by the fact that he has taken it from me upside-down. I turn it round and try again to explain what I want. Eventually a woman from the shouting group leans on my shoulder and asks me something urgently. I shrug. She runs into a back office and drags out a young woman with long, highlighted, fluffy bunches in her hair which exactly match her long, highlighted fur coat. She has her arm round this girl and is laughing and shouting something at her in an encouraging manner. She pushes her forward.

‘Can I help you?’ says Fluffy Bunches.

‘Oh yes please!’ I exclaim in relief. ‘I booked a ticket on the computer. This is my order number. I just want to collect the ticket and I was told I could get it here.’

She, too, grabs the paper with both hands and stares and stares at it. ‘Online?’ she says.

‘Yes!’ I cry, ‘I booked it online!’ but still she stares.

‘But, what is the date?’ she asks eventually.

‘Today’, I say in some desperation. ‘Now!’

‘Now? Figure skating?’

‘Yes!’ I reply. At last we’re getting somewhere.

But she’s still frowning and staring at the paper. ‘But, how much do you want?’ she asks.

I think for a minute. How much do I want? Not much really, just the love of my husband, the assured safety and health of those I love, world peace, enough money to live on comfortably without ever having to work again, maybe a big house in the country, a cat would be nice…before I realise what she means is How many do I want.

‘Oh’, I reply. ‘One. One ticket.’ I hold up one finger for emphasis and smile pleadingly.

She turns to Girl with Computer. ‘Blah blah-blah blah blah blah blah’ (indicating me) ‘blah blah, blah, blah blah blah-blah’ (indicating computer and waving vaguely in outside direction), ‘blah blah blah blah. Blah.’ (facial expressions clearly implying, ‘Go on, go on, go on, just do her a favour, for me, eh?’) ‘Blah-blah. You pay cash?’ (Me, startled), ‘Yes, I’ll pay cash’, ‘Blah blah blah blah-blah. One hundred and fifty. Here is your ticket.’

‘Oh thank you!’ I say. ‘But, where do I go?’

‘Please, follow me!’ she says. The woman who fetched her seems to find this highly amusing and embraces her again, repeating ‘Follow me! A-ha-ha-ha-ha! Follow me! Ha ha ha!!’ Meanwhile I’m attempting to pay for my hard-won ticket while she tries to drag me out of the door, saying ‘Let’s go, let’s go!’ I just about manage to hand over my 150 RMB to Laughing Woman, who hands it to Girl with Computer, and thank everyone, whereupon they all happily resume shouting and we make our exit.

It turns out that by pure chance Cassie (for such is my new friend’s name) is also going to see the figure skating. She leads me outside and down the steps into the shopping centre, which seems to be the wrong way, but I dutifully follow. We are accompanied by her friend who walks the whole considerable distance backwards in front of us taking hundreds of photos of us both, even after Cassie asks her to stop. She pauses to buy some Chinese flags, and gives me one. We go through the shopping centre and walk up the escalator which is never switched on and appears to go nowhere, at the top of which we meet up with Cassie’s boyfriend, bearing bags of bread.

After about a half-mile trek we join up with the entrance where the rest of the public (99.99% of them Chinese, I wonder why!) are filing in from outside. A guard lifts a barrier to let us through. We go through security like at an airport. After about another half-mile we reach the auditorium and Cassie tells me which area I can find my seat in. I thank her profusely and tell her, truthfully, that I could never have found it without her. ‘It is my pleasure,’ she replies in great seriousness.

My issues did not end here. There was the health & safety issue (trailing wires everywhere, a large wooden ramp half-covering a staircase for no apparent reason and over which I had to climb, thus nearly pitching head-first onto the ice rink), the seat numbering issue (that in which I was told to sit bearing no obvious relation to the number on my ticket), the lack of food & drink issue, and the souvenir stall issue, which involved queueing to get a number which you then took to another desk to get your goods, but not being able to find out the price of anything before joining the long queue – it seems the Chinese can queue to get in a queue, but not at any other time.

But the skating was good, if a little riddled with falling-over mishaps. It turned out that everyone had come to see two particularly good Chinese pairs skaters who were streets ahead of everyone else and won by miles. The crowd were the most partisan I’ve ever heard, cheering wildly whenever anybody Chinese did anything, and pretty much ignoring everyone else. After the Chinese Pairs pair had won, everybody left (including me, it must be said, but mainly because I was cold and hungry and Peter was due home from a business trip), leaving the unfortunate male solo skaters to compete in front of a virtually empty auditorium.

So a fun time was had, but not quite in the way I expected. And the Winter Olympics? Maybe next century.

Stop Press!

Talking of international events, we have a little one of our own to tell you about, for those of my readers who haven’t yet been privy to this information. In July we will be bringing a new small international person into the world. Yes I’m 21 weeks pregnant, and planning to give birth in Shanghai – hence our frequent visits there for the past couple of months, for me to attend a western clinic.

Being pregnant in Harbin has given rise to some interesting experiences, such as trying to buy a pregnancy test in a Chinese chemist (I ended up drawing a fat stick-person with a question mark over their head!) and a scary visit to a Chinese state-run maternity hospital. So we opted for Shanghai where you get English-speaking doctors and we know lots of people who can help us out. We’ll be decamping to live there for 6-8 months from the end of March.

Which leaves me with a dilemma, blog fans. My blog is called ‘From Scotland to Siberia’, and I’ll be deserting Siberia for much warmer climes for a while. I wish I could do it the other way round – summer in Harbin and winter in Shanghai would be SO much more pleasant, weather-wise – but Baby (and airline regulations) won’t let me.

So can you forgive me if I write about Shanghai instead for a bit? Peter will still be making frequent visits up north so he can report back. And with my blogging friend at Living the Hai Life about to return to Blighty, maybe I can fill her gap a little. So don’t desert me, please. Shanghai is fun. And we’ll be back in Siberia in the autumn!

Sunday, February 8, 2009

Flying me crazy

Domestic flight. It sounds so cosy, doesn’t it, as though they might bring you a pair of slippers and a cup of cocoa? But I tell you I have yet to get off a plane after the two or three hours it takes to fly from Harbin to Shanghai (or back again) without feeling the need to do some serious harm to myself or others. The most patient of saints would find the experience ‘trying’, as Flora Poste (ooh, a literary reference!) would say.

I can only assume that Chinese airlines issue their passengers with a different set of ‘Do’s and Don’ts’ instructions from everyone else in the world. Here’s how it might read.

Arrival and Check-in

1. On first arriving at the airport, we recommend the person giving you a lift parks at a crazy angle at the set-down point. This will make it as difficult as possible for other passengers to get out of their cars and get into the terminal ahead of you.

2. On entering the airport, your luggage may be scanned at the door. This is of course pointless as we are going to give it a full x-ray later but we do like to keep our staff occupied, so please do co-operate with this.

3. Next identify your correct check-in desk from the screens. This will not be easy due to the fact that we will not display your actual flight time, merely the check-in time, and also that several flight numbers, belonging to several different airlines, will in reality all correspond to the same plane.

4. Having found your desk, the trick is to remember that there is really no such thing as a check-in queue. I mean, what is a queue anyway? Something dreamt up by the British, so we heard. Anyway, you can pretty much approach the desk as and when you feel like it. Some passengers do choose to wait in line and this is their prerogative, but should they happen to leave more than a centimetre of space between them and the person in front, the non-queuers have the right to intercept. Do please bear this in mind if you are foolish enough to opt for the waiting strategy.

5. When you are eventually served, please do not expect the check-in staff to listen to your requests with regard to seating arrangements. This is NOT their job, unless of course you are interrupting the customer currently being served. If you are travelling with four generations of your extended family (as you obviously will be), it is best to get seats as far apart as possible. This will allow you maximum shouting potential during the course of the flight, as well as an excuse for wandering up and down whenever the fasten seatbelt signs are illuminated, both of which are crucial to your enjoyment of the flight.

6. Please note the minimum checked baggage requirement is one box of vegetables tied up with string, per person. Other foodstuffs such as bags of sausages may be carried as hand luggage. Please do NOT check in oversize suitcases. These should be retained as hand luggage and stored in the overhead lockers for the maximum inconvenience of others.

Security, passport control and boarding

1. Here in China we pride ourselves on having the fastest and most efficient airport security staff in the world. Please remember though that we are duty-bound to appear scary. Such behaviour as smiling at passport control staff, or saying ‘Ni hao’ or other such potentially subversive remarks, is therefore strictly prohibited, and will be viewed as evidence that you are Up To Something.

2. When passing through the security gates, please try to ensure you have NO metal anywhere on your person. We are quite unable to adjust our metal detectors to distinguish between a zip or a bra fastening and a howitzer. Seriously, those bra fastenings can be lethal in the wrong hands. Of course the fact that everyone therefore sets off the alarm gives us a good excuse to grope you. We guarantee that you will always be groped by someone of the opposite sex to avoid embarrassment boredom. If you wish us to feel your boobs a little more, or stick our hands a little further down your trousers, please ask. We aim to please our customers.

3. On arrival at the boarding gate, please remember the rule is at least two seats per person. You may sleep here if you wish. In fact we recommend it; you will have a long wait, as your flight will not board until a minimum of half an hour later than the time announced. As this is now standard practice, no explanation or apology will be offered. We may however call your flight two or three times before the real boarding time. We find this helps to keep our passengers alert and to weed out the weaker ones who didn’t really want to fly that much anyway.

4. About ten minutes before the plane is due to board, you may start to queue. Please see ‘Arrival and Check-in’ point 4, above, for rules governing queueing. Since you will now be less hampered by luggage, you are free to use your elbows to secure your place. If you choose to wait until the flight is actually boarding, you will of course be last onto the plane and have nowhere to store your hand luggage. Some customers enjoy this, however, at it provides greater potential for arguments with their fellow travellers, which is all part of the package.

5. At the gate, your boarding pass will be checked and scanned. Three seconds later it will be checked again by a teenage trainee who watched it being scanned, but needs to check again in case you defaced it or accidentally ran to a different gate in the interim. He or she will then point in the direction of the plane. We find this is necessary as some of our customers have not seen an aircraft before and become easily confused.

On the plane

1. Boarding an aircraft poses a challenge for the Chinese traveller, as it entails a certain amount of waiting for the person in front of you to finish stowing their luggage and sit down, with minimum pushing-past space available. Please accept our apologies while we do what we can to rectify this situation, but in the meantime we suggest you look for opportunities to shove people into the backs of seats, kick them, and of course shout at them wherever you can.

2. We assume that at least three members of your party will never have flown previously, so there will be time before we take off for them to take photographs of the cabin staff, the overhead lockers, the exits, etc. We positively encourage excited shouting at all times.

3. Please explain to your relatives that the safety instructions are there to be disregarded. In particular, the rules pertaining to the wearing of seatbelts are simply quite irrelevant to all Chinese passengers. Small children should be prompted to sit on the floor between seats during take-off, or in the aisle during the at-seat trolley service. Keeping as much luggage on your lap as possible will help to make things dangerous for everyone, so we recommend this.

4. Food will be served during your flight, in the form of the standard ‘Box of Strangeness’. This will consist of: a hot meal (either chicken or beef with either rice or noodles), some pickled stuff, some ‘mixed fruit’ (which, being a packet of peanuts, is neither fruit nor mixed), a sweet roll of some description, cough drops, and another random odd fruit or vegetable-based product. Hot towels (or ‘turbans’ as we prefer to call them) will be provided. However, please feel free to consume your own snacks, especially if they a) smell overpoweringly of fish or b) are swimming in soy sauce which may leak all over your tray table and run off into the lap of your neighbour. If this happens, it is essential that you avoid all verbal or eye contact with the neighbour in question, even when he or she summons the flight attendant to mop up your mess for you.

5. Very important. You have the right to recline your seat at any time except during take-off and landing. However, the person sitting in front of you does not. Should they disregard this rule please adopt the following procedure: first shout at them; then, if they do not immediately straighten up, grasp their headrest firmly with both hands and shake their seat vigorously. Repeat, with shouting, until they either relent or pretend to fall asleep.

Landing and disembarkation

1. The announcement that the plane is about to land is your cue to get up to use the lavatory. Correct practice is to wait until the person who has been waiting the longest is about to go in, and then push in front of them.

2. Upon touchdown, please leap immediately from your seat and start retrieving your luggage from the overhead compartments. Any suggestion that you should ‘remain in your seat until the aircraft has come to a complete standstill’ is clearly preposterous and is just said to test you. In fact, it’s a little game we like to play in order to train our cabin staff in the vital skill of shouting. On noticing half the passengers on their feet while the plane is still moving very fast along the runway, they will charge down the aisle yelling at you to sit down and close the lockers. Your job is to sit down while they are looking at you, and then immediately get up again the instant their back is turned. Several repetitions of this sequence will help to pass those boring minutes while you are waiting to reach the terminal building.

3. The retrieval of luggage from lockers and getting off the plane presents some of the same problems as boarding. Here, however, you have the advantage of being able to drop large items onto your fellow passengers’ heads or toes. If disembarking in a cold climate, this is also the moment to try to don your winter wardrobe while everyone else is doing the same in a very tight, warm and enclosed space.

4. On finding yourself at the Baggage Reclaim point inside the terminal, it is best to position yourself a maximum of six inches from the opening through which the cases will emerge. This will enable you to grab the first item you see which resembles yours without allowing anyone else to get a look at it. If you are unlucky enough not to be one of the dozen people occupying this same spot at any one time, you can stake your territory by using your trolley as an offensive weapon and simply push others, and their trolleys, aside. Please don’t forget to shout loudly to the other members of your party while doing this; it really does relieve tension.

5. Another member of staff will be positioned at the exit from the Baggage Reclaim hall to scan the bar code on your suitcase and that on your boarding pass, to check that they match and that you have therefore got the right luggage. We are however considering abandoning this last policy as it is just too damn sensible and we are unable to see any potential problems which might arise from it.

For a slightly preferable form of air travel, please see here.

Tuesday, January 20, 2009

Death by salesman

You never know what’s going to happen next around here.

On Saturday, we were just getting ready to go out when there was a ring at the doorbell. The screen on our video entry phone (on of the many ridiculous and quite unnecessary mod cons with which our flat is equipped) showed the peaked cap of one of the security guards, peering over a large package. Behind him another figure could be seen, apparently carrying a large pile of boxes.

Mystified, as we weren’t expecting any kind of delivery, Peter let him in. On arrival at the door he profferred one of the boxes and launched into an explanation.

‘Sorry’, said Peter in Chinese, ‘I don’t speak Chinese’.

Ignoring this (as they usually do), the guard continued handing over the package. He showed a list with all the flat numbers, several of which had signatures next to them. It became apparent we too were meant to sign for our box. There was much smiling and joviality. This, it seemed, was a free New Year gift for each flat, from whom we know not, but Peter signed and thanked him and off he went, quite happy.

What do you think it was? Drink? Hardly likely. Sweets? Sadly not. It was – and you’ll all be sorry you’re missing out, I’m sure – ‘Quick Frozen Glutinous Corn’. In other words, corn on the cob. At least 10 of them, loose, in a box. Every home should have one – and if you live here, it seems every home will bloomin’ well get one, whether it likes it or not.

Anyway, having started thus, our day proceeded to get weirder and weirder. We’d decided to go to the main shopping area in the city centre where there are three shopping centres side by side which we’d not visited before. Peter was keen to try and buy some shoes which would serve for wearing in the office and walking there in the snow, rather than having to change into his walking boots twice a day or risk a tumble on the ice.

The shopping centre (we only got to one) proved to be much like every other one we’ve seen in China, namely huge, glitzy, overpriced, and following an identical layout: basement – supermarket; ground floor – jewellery and cosmetics; first floor – men’s clothes; second & third floors – women’s clothes; fourth floor – household goods. Sometimes they have the same pattern but are all on one floor, in which case they replicate the thing horizontally, as it were, in huge long aisles stretching further than the eye can see. I’m not sure who these malls are designed for. Most of the goods are way outside the price range of the majority of ordinary Chinese people so they are quite often virtually empty, but in cold weather people seem to gather there as a social event, and wander around quite happily just looking at things.

Last Saturday – being the Chinese equivalent of the last shopping weekend before Christmas, I suppose – was an exception. I wouldn’t quite describe it as a retail frenzy on a British scale, but the place was heaving and people were definitely buying. There was a festive atmosphere and some live traditional music by the Clinique counter.

Shopping in China is a Trial. When you buy something in these places, it’s a huge palaver. You get take your item to the counter and they ring it through, but then they keep the item and instead give you a bill, which you have to take to a separate cash desk, not necessarily nearby. There, having used your specially sharpened elbows to fight off would-be queue-jumpers, you pay, and get a receipt which you then take back to the original desk to retrieve your purchase. If you then also want a fa piao (see earlier post if you're one of the few people on the planet, it seems, who doesn't now know what a fa piao is!), you generally have to go to yet another desk – usually miles away in an obscure corner of the shop – and queue/jostle again to present your receipt and tell them what to enter into their fa piao computer. (We now have this down to a fine art, by the way, ever since Kevin provided us with a magic piece of paper with all the requisite details written on in Chinese.)

But it’s not just this, or the language barrier, or the different sizes, or not being able to recognise the products half the time. It’s the fact that they WILL NOT leave you alone. The minute you walk into any shop, at least one assistant will immediately leap up, greet you and proceed to follow close behind you as you move around the shop, so that it’s impossible to look at anything. If you do linger over an item for more than a millisecond, he or she will start telling you about it. Protestations that you don’t speak Chinese, or even blanking them completely, have little or no effect. They may hesitate for a fraction of a second, but will then resume as though programmed.

If by any chance they do speak English and you ask them nicely (or even not nicely) to go away and leave you alone so that you can look, they merely laugh and carry on. We once spent about 10 minutes trying to explain to the girl in a Beijing hotel shop that she’d be far more likely to make a sale to a westerner if they were left in peace to look around, but it simply did not compute. Even in the supermarket they employ staff as what we call ‘pointless pointers’, whose job is to stand in front of the shelves and point to the most expensive item in their section while giving you a sales pitch. Maybe it’s just a British thing, but it makes me want to SCREAM!

The trick (if there is one) seems to be that if you really don’t want to buy, you have to get out fast. If they sense the slightest hint that you are genuinely interested in making a purchase, they get the bit between their teeth and won’t let go. Sometimes this works to their own disadvantage, such as the woman in the same Beijing hotel who was convinced we wanted to buy jade name-stamps with our Chinese zodiac sign on the top and our names specially engraved on the bottom. We liked them, but the price she was asking was astronomical so we changed our minds. She pursued us for two days, finally going to the lengths of engraving our names on for us so that she was then obliged to sell them to us at whatever price we named.

I tell you, the whole experience is so infuriating I’ve more or less given up shopping - which for me is like going into rehab.

So there’s Peter, trying on shoes. Unfortunately he didn’t know his Chinese size, but after a bit of trial and error we ascertained he was a 260 (the approximate length of the foot in millimetres, in case you’re interested – much more sensible than our system). As it was busy, we’d managed to look at several and narrow it down without attracting the attention of the staff, but when it came to the point of asking for the left shoe there was nothing else for it. There were several girl assistants, dressed in smart uniforms with fab red and gold waistcoats, but our case was taken up by a chap whom we’d at first mistaken for a customer, as he was wearing only scruffy jeans and a bomber jacket, with no official badges or markings. However, as he seemed to be telling the girls what to do and they seemed not to object, we had to assume he did indeed belong to the store.

Peter tried on lots of pairs of shoes but none was suitable. When he finally found a pair he did like, they only had them in brown, and he wanted black. This all took some time; you know how it is. Chap in Jeans was highly attentive, but eventually he began to lose patience. He started persuading Peter to try on other pairs in size 255 or 265. Enthusiastic nodding greeted his protests that they were too small or large. Shoe Man kept producing brown ones. It took ages to get the message through that it was black or nothing, but when it did, this was clearly too much. He pointed angrily at Peter’s own shoes, which were brown, as if to say ‘Well, brown ones were obviously good enough for you before, so what’s wrong with mine?’, and started pulling black shoes off the shelf at random and virtually forcing Peter to try them on, irrespective of style or size. He seemed to be at his wits’ end.

After quite a lot of this, I suggested to Peter that maybe today just wasn’t his day on the shoe front, and that maybe we should go and look around the rest of the shopping centre before we actually died. He agreed, and thanking our friend profusely for his help, we set off. But Shoe Guy wasn’t taking No for an answer and began following us. We quickened our pace, and even hid behind some shirts, but as we were about to make our escape upstairs he cornered us at the bottom of the escalator and, grinning, beckoned Peter into what I took to be a stockroom through a concealed entrance at the back of a small shop.

A minute or so later, Peter re-emerged and called me. ‘You’ve got to see this,’ he said. Following him and the Shoe Guy, I stepped through the back of the shop – into a (literally) parallel universe. Attached to the shopping centre we were in, stretching away into darkness, was another narrow corridor of shops running alongside, but where ours were huge and brightly lit, these were poky and dark, with things hanging from the ceiling. Every single shop seemed to sell shoes. There was no obvious entrance or exit other than that which we had used, but customers were milling about as if oblivious to the 21st century going on next door. It was straight out of Harry Potter.

Peter was ushered into one of the little stalls, where our pal and several girls again attempted to bully him into trying on every pair of black shoes they had, becoming quite agitated when he argued that they weren’t his size. Finally I managed to bundle him out and get back onto our own side of the time portal, but our stalker could still be seen hanging about for quite a while, watching us as we walked around, and about an hour later he materialised beside us yet again, several floors up, and seemed to be saying that he had just two more pairs for Peter to try on if he would only come back downstairs. I half expected to see him chasing after our taxi, brandishing black shoes, as we drove home.

Maybe the ski shops of Edinburgh should take a leaf out of this guy’s book.

Sunday, November 2, 2008

Where we're going, we don't need roads

Back from Hong Kong, a chance to reflect and indulge in a spot of philosophical musing on the nature of time, progress and so forth.

Watching fave comfort-film Back to the Future last night may have brought this on. Or perhaps it was the fact that Peter was clearing out some old papers today and came across an envelope which he was supposed to post to the Premium Bonds people to tell them he’d moved house. In 1967.

Anyway, ever since we arrived in China, we’ve been saying how it feels like being in a time warp. Obvious examples of modern technology such as the internet and ubiquitous mobile phones aside, it has very much the feel of the UK in say, the mid-1980s. It’s not just the prevalence of poodle perms. It’s the sense of optimism, combined with conspicuous consumerism by the rich while facilities and infrastructure have to advance by leaps and bounds to try to keep up (and don’t always succeed), and while others still struggle in poverty.

Chinese cities are full of people who make a living collecting and selling rubbish for recycling – plastic water bottles, old cardboard, you name it. You sometimes see pictures of them with the rubbish piled high on the backs of their bikes (or occasionally donkey-carts). We call them ‘tub-thumpers’, as they ride the streets thumping loudly and continuously on an empty oil drum attached to the handle-bars to advertise their presence, sometimes shouting out as well, in a way which reminds me of the rag-and-bone man who still used to call round our area in his horse-drawn cart when I was a kid in the 70s. But I suspect that within ten years they’ll be gone, as China continues to rev up to 88mph and propel itself into the future, obliterating everything which could possibly mark it out as a ‘developing’ country.

There’s no doubt about it though - if in China it’s about 1986, in Hong Kong it’s roughly 1974. Admittedly due to our unfortunate medical experience we didn’t see much of it, but we drove through it, I managed a bit of shopping on the last day, and you get a feel for a place. Much of it had a very slightly seedy, run-down feel; the hospital and hotel were decorated in beige and chintz and appeared to be run by Peter’s grandparents, but I kind of liked it. They had proper, old-fashioned trams. Troupes of schoolgirls in white dresses could be seen, shepherded by nuns. I found this brilliant arcade of little shops selling cool clothes at reasonable prices. As China is coming up in the world, Hong Kong is definitely going down and is no longer where it’s at, but I found this preferable to China’s immense, glitzy malls full of over-priced shops, no customers and bored staff who pounce on you and try to push their most expensive items on you all the time.

Maybe it’s my age, as they say, but I do find myself yearning for a simpler time. A time when I wouldn’t have had to phone my credit card company yesterday to ask them to reactivate my card, due to the fact that I had to pay a deposit of $20,000HK (about £1600) on admission to hospital, and even though I had phoned them in August and told them I was moving to China they were only allowed to record that I would be here for 90 days, after which I would have to phone them again and tell them I would be here for another 90 days, and so on, and even though the HK payment was in China and was within the 90 days, and even though the hospital subsequently cancelled the payment anyway because they got clearance from our insurers that my bills would be covered, the credit card people STILL thought it was fraudulent and stopped my card without contacting me to check.

I mean, what kind of a world are we living in here? Call me a cynic, but surely most self-respecting credit card thieves would go on a splurge and buy designer goods or fly to exotic destinations with their ill-gotten gains? Not think, ‘Ooh, I know, I’ll check myself into a crappy hospital in Hong Kong for a spot of freeloading puking’.

On the other hand, simpler times are often over-rated. This we discovered when a light-bulb going in our bedroom at 11.30pm last night tripped a fuse which took out the power to the whole flat. (Just in case we were getting lulled into a false sense of security by not having any disasters befall us for at least three days.) This led to 12 hours without electricity, a freezer full of ruined food, and a few panicky Sunday morning calls to our poor long-suffering interpreter, Kevin, who eventually a) established that we had not – quite – run out of credit on our meter, and b) got a security guard to come up, flip a switch behind a locked panel outside our front door, and hey presto everything beeped and flashed and was working again.

Honestly, will this never end?

I’m now thinking of investing in a DeLorean. The only trouble is, I can’t quite decide whether to set the time coordinates forwards or backwards.

Friday, October 10, 2008

The unbearable weirdness of being….an expat in China

Sorry, haven’t blogged so far this week: partly because I’m in Shanghai and my blog’s meant to be predominantly about Harbin – not that I feel I can’t talk about our travels to other parts of China, but there are others who write about Shanghai so I don’t want to tread on anyone’s toes. Funnily enough, no one else writes about Harbin (see below!).

The other reason is that I’ve been engrossed in an excellent book, The Irresistible Inheritance of Wilberforce by Paul Torday, which was a quick-grab purchase by Peter at the airport the other week (he’d read this guy’s first book). I am having to force myself to stop reading it and do other things because I like to savour books and not finish them too quickly. So here I am.

I was going to talk at some length about the fact that unlike Harbin, Shanghai has a proper expat community, which I’ve glimpsed a little this week for the first time really. In Harbin - unless there’s a secret westerners’ enclave upon which we have yet to stumble - the nearest thing we get to an expat community is occasionally seeing another non-Chinese person in the street, both of you grinning delightedly and then gazing longingly at the other’s retreating back, before you realise they’re most probably Russian and therefore unlikely to speak enough English to become your best friend.

We don’t really mind this too much at the moment, but in the interests of research I was going to do what my history teacher would probably have called ‘compare and contrast’ with a city which is used to, and actually caters for, foreigners. But then I decided that was very dull. So instead here’s a brief list of things I like about being a foreigner/expat in Shanghai, based on my limited experience thus far.

1. English language bookshops – fantastic. I don’t care if a paperback costs a tenner.
2. The Metro. I could happily ride around Shanghai all day on it without ever surfacing above ground. It’s bilingual. It’s brilliant. And I love it.
3. People not staring at you every time you step outside.
4. Seeing the occasional other foreigner and thus not feeling like a total freak (see 3).
5. Foreign supermarkets selling a random and not enormously wide selection of strange imported products (like Lidl gone horribly wrong). The goods for sale are mostly American but there’s some German, Dutch and French stuff; not much British and a very sorry lack of Marmite, but at least you can escape the smelly meat and live seafood sections which you get in Chinese supermarkets. Apparently M&S has just opened here too!
6. The likelihood that staff in shops may speak a little English, or will at least comprehend that if you don’t look Chinese, chances are you won’t understand them however much they follow you around trying to sell you stuff. (NB. Not foolproof, this one, however. Some of them follow you round trying to sell you stuff in English. Some just carry on in Chinese anyway. It’s a gamble.)

There are, of course, disadvantages – the most irritating probably being everyone’s desire to practise their English on you, which means that a simple stroll through any tourist area becomes a race to dodge groups of students shouting, ‘Helloooo!! Please, may we talk to you?!! Where are you from?!!! Please, come with us, we will show you Shanghai!!!!’ in a somewhat manic fashion.

It’s best to pretend to be French. When Peter’s really had enough he occasionally even answers them in Gaelic. That usually throws them.

So, anyway, what I decided to tell you instead of all that, was that on Wednesday we had a grand day out at the police station applying for – roll of drums and fanfare here please – our Residents’ Permits!! (I won’t tell you the whole story behind this until I know it’s gone through and my passport is safely back in my hands, but suffice to say it’s the culmination of weeks and weeks of ridiculous bureaucracy and hassle.)

The Alien Assimilation Centre or whatever they call it is a huge modern building in Pudong – the posh, new part of town, full of futuristic architecture and manicured flowerbeds. I’d assumed it wouldn’t be a speedy process, as most things in China involve waiting; even in Harbin the police/visa thing took an hour, and there were hardly any other foreigners there. But even we weren’t prepared for the epic scale of this particular round of doing nothing while other people shuffle paper pointlessly.

Our little helper Candy – who is as sweet as her adopted name suggests and who has been FANTASTIC and unerringly patient throughout this whole process – warned us that the minimum wait was usually an hour, sometimes an hour and a half. But when we reached the top of the escalator, passing a huge room full of Chinese people applying for visas to visit Hong Kong and Macao, into another huge hall which closely resembled the departure lounge of a large airport, with back-to-back seating all of which was occupied, we were issued with a little ticket like the ones you get in the booking office at the station or the deli counter in Sainsbury’s to tell you when your number’s up. Our number was 496. A screen showed that they were currently processing number 258.

Candy ran off to fill in forms for us, while we sat regretting not having brought our books, laptops, ipods, tea, coffee, sandwiches, intravenous vodka drips, stink bombs, hand grenades or anything else which might get us to the front of the queue faster or make the time pass more quickly. We did a bit of nationality-spotting, but as most people looked Chinese (but were probably Korean or Taiwanese) or American, it wasn’t that absorbing. A ginger-haired Italian and a woman who turned out to be from the Philippines and looked as though she had a shrunken head were about as interesting as it got.

We watched the time ticking by and tried in vain not to watch the numbers ticking by much more slowly. Dolefully we calculated that they were processing about one person per minute, which meant we had 200 minutes to wait. It was 2.30pm when we got there and the place closed at 5pm. Sleeping bags, camping stove, phone number of the British consul, cyanide capsules – why did no-one tell us to come prepared? If it had been an airport there would have been a Starbucks, vending machine, photobooth, newspaper stand, stall selling souvenir pens and T-shirts with ‘I’m a legal alien’ printed on them, branch of Cyanide-Capsules-R-Us, you name it. Marketing opportunities just passing them by.

One side of the room was lined with counters – not many of them actually staffed – and when your number came up we reckoned you had about 30 seconds to notice it on the screen, see which desk you were being called to, identify it and run up there, before they assumed you weren’t there and pressed a button for the next number. This was slightly nervewracking, and we were just devising a formation in which the three of us could stand spread out along the length of the room so as to cover all bases, when at 3.45, when they were on about number 320, a uniformed man with a megaphone strode into the room and starting shouting something.

Immediately there was a surge forward to the desks. ‘What’s happening?’ I asked Candy. She removed her ipod and listened thoughtfully for a moment. ‘All numbers before 380 can go up now and stand there’, she said. A young Israeli man who was sitting opposite us with his mum showed Candy his ticket excitedly. He was number 500. ‘No’, said Candy.

The ticket system now being given up as a bad job, small queues formed at each desk, intermittently shepherded and shouted at by the man with the megaphone, whose job it clearly was to harry people. He was the Harrier. His patch covered half the room and another, younger man who obviously hadn’t passed Grade 1 Shouting yet was patrolling the other half, looking menacing and regarding his colleague’s megaphone with envious eyes.

After the queues had gone down a bit, the Harrier decided they could handle the next wave and called numbers up to 450. Despite being the foreigner-processing area, all the announcements were in Chinese only. The Israeli boy tried again and was sent back again. We moved closer to the queues so as to be ready to leap when our turn came. A large Egyptian man tried to go forward too early and was sternly reprimanded by the Harrier. Then we spotted Candy making an audacious break into one of the queues, ahead of the Filipina and her pals. The Harrier hadn’t seen her. We held back in British anxiety until she reached the front and then joined her, but a surprisingly friendly policewoman told her to go back and wait.

Then at last – yes! – it was all numbers up to 500. Candy leapt forward. The Filipinas were too slow and ended up behind me, trying to work past me using only their hair. We were third in the queue. When we got to second, Candy turned to me and hissed, ‘Stand there. I’m going to see which line is faster’, and moved a few queues down. This caused consternation as she had now crossed into Junior Harrier’s patch. Senior Harrier finally spotted her and for a minute I thought we were for it. Fortunately, at that precise moment the person in front of us finished, and like lightning Candy was back with us and we reached the desk.

A certain amount of pushing, shoving and a bit more waiting later, they had looked through all our papers, taken our picture (I had to shove a woman’s arm out of the way when they did mine, otherwise it would have been right across my face on my photo), retained our passports for a week and sent us on our way.

This, then, my friends, is what it takes to be a foreigner in China. I can’t help feeling that if they told people about this in advance, they could probably ease their population problems quite significantly.