Showing posts with label taxis. Show all posts
Showing posts with label taxis. Show all posts

Sunday, April 26, 2009

Watery woes - postscript

The bad news: the window cleaners not only managed to soak our utility room with water pouring through from upstairs. They also knocked our satellite dish out of alignment, so I had to get the TV repair people back AS WELL. Water: you'd never believe the amount of trouble it can cause.

The good news: Peter told Big Boss about our taxi-in-the-rain experience, and he and several others were so horrified that a series of urgent meetings was held, with the result that we now have top priority access to company cars and drivers whenever we want them! I'm now feeling slightly guilty, and obliged to call out drivers for the slightest thing ('Er, I need to go to the shop for a pint of milk, can you send a car please?') to justify making such a fuss. They are also under strict instructions NEVER to send the Sciatica-Mobile van for me again. This was after an unfortunate incident when they sent it for us to do some baby-shopping in last week - thinking they were being helpful - and I flat refused to get in it.

AND, from some time in June to be confirmed, they're going to pay to keep the drivers on 24-hour standby on a rota for me going into labour! Which has got to beat standing by the side of the road in a downpour, probably in the middle of the night, with taxi drivers taking one look at me clutching my belly and thinking 'Blimey, I don't want her in the back of my taxi', for which I would hardly blame them.

And if I can contrive to break my washing machine again, I'll get a new one.

Now if THIS is what a bit of water trouble can do, I say bring it on!

Tuesday, April 21, 2009

Watery woes

You know how they say that as you get older, you just turn into your parents? Well I think it’s finally happened, and not quite in the way I expected.

My father had a deep loathing of problems with water. Of a household or environmental nature. He hated rain, refused to visit certain places on the grounds that they were ‘too bloody wet’, and at home any burst pipe or leaking window was always the source of immense trauma. Unfortunately, like a cat instinctively making a feline beeline for someone who’s allergic, it was as if water knew how much he hated it, and concocted ever crueller and more inventive ways of tormenting him. Like the time he and my mother looked after an elderly neighbour’s house one Christmas and ended up having to defrost a foot-thick block of ice off her water tank. Or when they drove me to university for the first time, staying away for the weekend, and came back to find our hall under three or four inches of water and the house with several thousand pounds’ worth of damage thanks to a toilet cistern which had cracked just before we left the house, and had been continually refilling for two days. The malice of water.

Well it’s a good job he never went to Shanghai. In Harbin our domestic difficulties mainly seemed to involve electrics. We had bulbs blowing and tripping not just one fuse but the entire flat; dodgy starters (or ‘cube things’ to give them their technical name as employed by Kevin!) on lights, and a meter which you had to pay for in advance. But ever since we got here it’s been one disaster after another, and every one of them has involved water in some capacity or other. I know I alluded to these before, but I feel compelled now to share the soggy and unpleasant details with you.

First of all there was the washing machine, which you’ll recall was broken when we moved in. It’s a knackered, old-fashioned washer-dryer contraption – one of those with a dial which turns through all the programmes – 1996 model, I was informed, and it belongs in the scrapyard. No washing machine is designed to last that long. I think 13 years in washing machine time is like dog years and it’s about 276 by our reckoning. The writing on the front has mostly worn off so that you can’t read which programme is which – although as it’s all in Chinese this is less of a problem for me than it could be. It rocks and shudders with alarming vigour when spinning and makes a noise like a small puppy being tortured and then run over by a juggernaut. In Harbin I had a lovely new one – purchased by us on the day we moved in – so it was always going to be a difficult adjustment, but I comforted myself with the thought that at least it isn’t a horrid toploader, which are still pretty much standard in China, and it’s indoors, unlike those in a couple of the apartments I looked round which had their washing machines on a balcony outside.

Anyway when we came to use it we found that the motor which turns the dial had given out, meaning the thing would wash, rinse or spin indefinitely unless you cranked the dial manually round to the next number. Grrr. How the previous tenants failed to notice this is beyond me. Either they must have thought this was how it was supposed to work, or else they never did any washing; probably the latter, if their other standards of domestic cleanliness are anything to go by – and I refer my readers to my last-but-one post to appreciate the level of squalour which would provoke ME to make such a statement.

So we got it fixed. Or rather the landlord’s pal, Mr Sun, got it fixed for us. New motor. All well and good.

Then one night last week, when Peter was in Harbin, I was (ironically) hanging out some washing when I heard a sound like water gushing. Knowing I hadn’t left any taps running, I ignored it, telling myself it must be ‘coming from upstairs’ even though I could tell fine well it was in our flat somewhere. Denial’s great, isn’t it? Sadly after half an hour, on my third check of the kitchen sink from which the sound seemed to be emanating, I was forced rudely out of denial by the large puddle in which I found myself standing. Opening the cupboard under the sink, I found a geyser coming from somewhere up at the top of the cold water pipe. Fortunately taps in China all seem to be fitted with their own individual stopcock so I didn’t have to go searching the place for a mains tap, or do without water until the following day or anything. But I did have to do an excessive amount of mopping, putting down of old newspapers, and making phone calls to Sherry, our new interpreter, to get Mr Sun to send out a plumber. Grrr again.

Anyway it turns out Mr Sun is a bit of a dab hand at the old plumbing himself. He came round and mended it personally the next day, producing from nowhere a length of new pipe, and a giant sealant gun with which he fixed the sink more securely in place, and he even cleaned gritty stuff out of the tap for me. All this was conducted with – on his part - facial expressions and gestures of contempt (for the cowboys who put it in, I hope, rather than for me), and on mine the exclamations of shock, gratitude and general female helplessness which, I’m pleased to be able to report, seem to work with tradesmen the world over.

All was quiet for a couple of days, until it was time for Washing Machine Revisited. I’d used it maybe five or six times since its repair, but clearly it was too much. Grrrrrr once more. This time the motor was turning, but the fan belt must have either slipped or snapped off, as I discovered it had completed the best part of a towels wash without the drum turning at all. Result: several sopping wet and not fully rinsed towels, which I had to hang up in the shower (where they acquired rust marks) to drip dry, and then put on the washing line on the balcony (where they acquired black marks from the pollution) to get wet again in the rain.

Ah, the rain. After 15 years in Scotland I should really be used to it, but it’s amazing how six months in Harbin’s dry inland climate can lull you into a place where the notion of water suddenly falling out of the sky is a surprise. I think I only saw actual rain twice in the whole time we were there, and snow no more than half a dozen times. Shanghai, on the other hand, is not only on the coast (like Edinburgh), but is in a sub-tropical zone. Which means that when it rains, it RAINS. Especially in spring.

It’s obviously such a big part of life here that they have a well-developed umbrella culture, with umbrella stands in offices and restaurants, and staff handing you specially-shaped plastic bags to put over your brolly when you enter shops. Why do they not do this in Scotland? Why? The Shanghaiers, particularly those riding bikes or scooters, all wear sensible waterproof ponchos which cover them and their vehicle almost entirely. (They also work for baby bumps!) Again, why don’t we do this back home? The denizens of Edinburgh seem to prefer to walk along with water dripping off their noses and all their clothes soaked through rather than risk looking uncool in a funny mac. But then I suppose looking uncool isn’t much of a consideration for Chinese people; let’s face it, with the poodle perms and bad shorts most of them are starting from what my doctor would call ‘a rather low base’ as it is.

Unfortunately, when we went out to the supermarket last Sunday, I had yet to acquire my bump-covering poncho, and had only a rather old and not-terribly-waterproof-any-more coat and a pair of even older, suede Converse trainers to put on. Peter had his Harbin outdoor coat with the ceramic beads, but ceramic beads ain’t much use against the kind of downpour we encountered. At least not when it takes 15 minutes to get a taxi to the shops, and about 40 minutes – in the dark and in absolute driving rain, soaked to the skin and carrying heavy food shopping, all of which got drenched and had to be dried out on the dining table – to get one home again.

The trouble was that people kept stealing our spot by dodging ahead of us and hopping into taxis which by rights should have been ours, due to our inability to hop anywhere on account of my bump and the shopping. Two men in unmarked cars did pull up and offer us lifts (in English) but we declined in case they were bilingual axe murderers or – more likely – just saw an opportunity to take us for a huge amount of money. By the time we got home we’d have won first prize at an international rat-drowning festival, and all the contents of my handbag –which was done up – were soggy, including my passport. Grrrrrrrrrr. And yuck, as well.

So today Mr Sun (whose name and general all-round helpfulness keep making me sing the Ace of Base song Dr Sun - ‘Give me Doctor Sun, he’s my man’) was due to come round to sort out some bills with us. We’d reported the broken washing machine and he’d arranged for someone to come and repair it at the same time, when Sherry would also be here to explain the problem if required. (He also said that if it broke again they’d just get us a new one, which was a bit of a result as that’s what I wanted in the first place anyway).

They were all supposed to be here between 5 and 6pm. Which is why when the doorbell rang at lunchtime I ignored it. Now I know at least one reader who will sympathise when I admit that I was in my jammies. If anyone else is shocked, then my excuse is that I’m pregnant and don’t sleep well at night (partly because the bed in Harbin was the size of a football pitch so we’re having some trouble getting used to a normal sized one again!), so I often tend to sleep in in the morning. Anyway, if it was the washing machine people, they were too early, and if it wasn’t, then it would be someone speaking Chinese at me about something unknown. So I thought they could just come back later. Which they did. Ten minutes later. And another ten minutes after that. And again after that, each time ringing the doorbell more insistently than the time before.

On the third attempt, they started to hammer on the door as well. By now it had reached the point where I couldn’t have opened the door even if I’d wanted to, as it would have been obvious that I’d been there all along. But when they actually started to rattle the door handle to see if the door was locked I decided I’d rather not open it, as whoever was outside was clearly a psychopath. This went on for a full fifteen minutes before Peter (whom I’d phoned in a state of some alarm!) came home and let the man – who had indeed come to fix the washing machine, four hours early – in.

And then, just to round it all off, while he was here, we noticed that window cleaners were shinning down the outside of the building on ropes, and had just about reached our floor when Peter saw water pouring in through the ceiling just inside one of the windows (fortunately the one in the utility room where there’s a drain in the floor and we keep a mop & bucket anyway). When Mr Sun finally came, we mentioned this with some concern. ‘Oh that’s ok’, came the reply. ‘That won’t happen again. They only wash the windows every two years.’

Dad, if they’ve got the internet up there and you’re reading this, if I ever laughed at you then I’m sorry. I understand now. I never thought I could hate the wet stuff so much.

Now, can I hear something dripping?

Sunday, March 29, 2009

Knowledge, and the lack thereof

“TAXI !!”

How often have you shouted that word, or even silently raised your arm on a busy street, secure in the belief that once ensconced in that vehicle you need have no further worries and will be able to switch off for a short while, as you are conveyed efficiently to your destination? You won’t get lost. You won’t be asked any difficult questions regarding the location of or route to wherever you’re going. After all, taxi drivers know everything, right?

Edinburgh taxi drivers do. In fifteen years there I was only ever taken to the wrong place once, and that was forgivable as a lot of the streets do have very similar names. Minicab drivers in York and Southampton seem to have a pretty good grasp of things too, despite having those cities’ tortuous one-way systems to contend with. And in London, of course, all cabbies have The Knowledge.

For my non-British readers, this is a test - allegedly requiring years of study - which anyone wishing to become a black-cab driver in London must pass, and which basically involves learning the name and location of every street and landmark in the UK capital. It’s a BIG place, so the taxi drivers rightly pride themselves on this achievement – particularly as I imagine they must have to keep their ‘Knowledge’ continually updated to keep pace with changes, which is no mean feat these days.

If you’ll permit me an indulgent aside for a moment, anyone who doubts that such an encyclopedic knowledge of a giant mega-city is possible should have met my late father. He wasn’t a cab driver, but I’m sure The Knowledge would have been a breeze for him. He was born and raised in south-east London, and later worked for one of the major publishing houses as their Central London rep for many years between the 1950s and 1970s. He was extremely good at it, and as a result was on first name terms with every bookshop owner, manager or chief buyer in London, which was a great many.

A bi-product of this was that he knew the place like the proverbial back of his hand. When my friends and I started going up to London on our own as teenagers, if any of us wanted to find a specific address, no matter what the area, I had only to ask my Dad and after a minute or two’s consideration he would not only able to advise the traveller as to the quickest route by Tube, but would also draw – freehand and without recourse to reference books – a detailed and amazingly accurate pictorial map of the route on foot from station to destination, showing every turning and landmark - sometimes down to the last tree or lamp-post - with estimated distances or walking times between each.

As a result I was able to travel freely alone around London from the age of about 14 with no fear of getting lost. I’d never heard of an A to Z – my Dad’s maps were all I ever needed. I wish I’d kept some of them as they were works of art, of which he was justly proud. On one’s return home he would enquire with just a hint of a smug smile, ‘So did you find it all right?’, to which one was required to respond with glory heaped upon The Map.

The only time they were ever wrong was when some new development had occurred without his knowledge - something which, it has to be said, he always took very badly. He seemed to expect to be kept informed of all changes, however minor, to the London landscape; indeed, it’s quite possible he half expected them to be run past him first. Any alteration to his beloved native city was truly a monstrous carbuncle. During my student years he occasionally came to collect me by car from King’s Cross when I came home for the holidays, and the installation of any new roundabout or one-way system not only confused and perturbed him but also, you could tell, wounded him deeply. If I or my mother had gone to London armed with one of his maps and dared to remark casually on our return, ‘Yes, thanks, I found the place no problem, the map was great, but incidentally did you know that place you said was a bank is actually now a McDonald’s? And where you said there’d be a big tree on the corner it looked as though they’d chopped it down recently,’ all hell would break loose.

First would come a detailed interrogation to make sure that we weren’t mistaken, or making it up just to annoy him, and that we really had followed his instructions to the letter and hadn’t accidentally – or perhaps wilfully – taken a wrong turning. When at length he was satisfied that we were not either lying or congenitally stupid, the grieving process would begin.

‘McDonald’s?!’ he’d cry, in anguish. ‘What is the world coming to? Been there for years, that bank had. McDonald’s? Christ Almighty,’ and so on in this vein for some time. Or, ‘What, that lovely old tree? Gone? I can’t believe it. Lovely, it was, that tree. Chopped it down? Dear oh dear oh dear. Christ Almighty,’ and at this point would become too choked to continue and wouldn’t speak for the rest of the evening. In the end I gave up telling him. It was less painful for everyone that way.

Knowledge, you see. A powerful tool. Unless, that is, you’re a Chinese taxi driver.

Boss was heard to remark the other week that the only qualification for becoming a cab driver in Shanghai seems to be the ability to drive. To be frank, I would question even that one, but one criterion that certainly isn’t deemed necessary is knowing where anything is.

None of the taxi drivers speak English, so if you don’t speak Chinese the only way to get anywhere is to have your destination written down in Chinese characters and show this to the driver on entering the vehicle. The drill is always the same. They take your piece of paper, peer at it, slowly turn it over and read whatever’s on the back (whether this is the same thing, a different address entirely, or simply your shopping list in English), then with some encouragement from you turn it back to the correct side and read it carefully again, generally while shaking their head and muttering. They may turn to you and ask you a question. When you respond with a shrug, or a wave in the general direction in which you need to go, they mutter some more, throw your piece of paper onto the dashboard and set off, still muttering, which is disconcerting when you can recognise the word for ‘where?’ cropping up repeatedly.

One driver this week did the whole pantomime with my little address note and then turned to me and asked in Chinese which I understood perfectly, ‘Where’s that then?’. And this wasn’t some obscure side-street; our new apartment’s address is on one of Shanghai’s major thoroughfares. It’s like a London cabbie asking you where, say, Charing Cross Road is, or an Edinburgh one struggling to find Leith Walk. What did he want me to say – ‘It’s in Shanghai’, perhaps?

Once mobile, they may start off by going in completely the opposite direction, or take a wildly wrong turning anywhere en route, so you need to have your wits about you and be prepared to shout ‘No, no!’ and gesture frantically – assuming, of course, you know where the place is yourself, because if you don’t, you’re frankly buggered. The only recourse in that instance is to phone someone at your destination, explain your plight, hand the phone to the driver and get them to dictate directions in Chinese. Thank goodness for modern technology.

When they eventually get near – or what they think might be near – to where you want to go, they will slow down and proceed in a very irritating stop-start manner for a mile or so while consulting your paper every few yards. They do this even if you know you’re not there yet and keep shouting at them to go on. Just as they approach the correct place, they will put their foot down and you have to scream at them again to stop, which they will then do, even if this means screeching to a halt in the middle of a dual carriageway and doing a U-turn across several lanes of oncoming traffic.

It’s not just in Shanghai that this goes on. In Harbin, our taxi usage is mostly confined to bringing the shopping home from the supermarket, which is less than a mile away. We have our address, in Chinese, in a text message which we show to the drivers. But not one of them knows where the street is, so Peter always has to sit in the passenger seat and point left and right. In Beijing the other week, Peter was on his way to a meeting and had his cabbie actually lean out of the window while driving along and shout across to a fellow taxi driver driving alongside for directions. Ever heard of sat-nav, guys??

Maybe the trouble is that finding out where places are would involve getting a straight answer out of people, something which you’ll have gathered by now is next to impossible here. The lost taxi-driver in Beijing was only part of Peter’s woes in his attempts to get to this meeting. First of all he had tried to get the hotel reception to give him a phone number for a taxi company so that he could call a taxi to get back after the meeting, as it was out of town. The girl he asked looked a bit perplexed and went into the back office to consult with her colleagues. After a while she reappeared.

‘We will call you taxi,’ she said.

Peter explained that yes, that was fine for getting there, but how would he get back? After several repetitions of this cycle, the duty manager got on the case and offered to find a driver and negotiate with him to wait while Peter had his meeting. Clearly the concept of phoning in advance for a taxi was unheard of – indeed, as the taxis have no radios it’s hard to see how this could work. They sent a lad from the hotel into the street to flag down a taxi. Two stopped at once, only avoiding crashing into each other by one of them knocking down a cyclist, who got up and started shouting at the driver and kicking his bumper, thereby allowing the other driver to win Peter’s fare.

It was this man - who apparently resembled a hippopotamus with exceptionally large, hairy, warty ears - who had to ask other drivers for assistance en route, until Peter eventually phoned the person he was going to meet and did the hand-the-phone-to-driver thing – which in view of the warty ears was pretty brave.

On arrival at his destination, Peter disembarked and retrieving (and wiping) his phone, said to his associate, ‘Right, I’m here now. I’m at the main entrance. Where’s your office?’

‘Ah’, says associate. ‘Go out of the main door and we are round the back.’

‘Left or right?’ asks Peter.

‘We are in a building that is not yellow.’

‘Yes but do I go left or right?’

‘It is a low building.’

Giving up, he picked a direction at random, walked for a little while and then phoned again. ‘Ok, I’m standing looking at a big tower thing.’

‘Ah, you have gone too far. Go back.’

He returns to the main entrance. ‘Now I’ve gone back to where I was before.’

‘I did not see you! Look for the building that is not yellow.’

And so, having asked the guy please to come out and find him, he tried again, and on the second attempt discovered that in actual fact when he got to the tower he hadn’t gone far enough.

People say the Chinese will one day rule the world. If knowledge really is power, I don’t think we’ve got too much to worry about. Rule the world? They’d have to find it first.